Privacy Policy

Sanders Wellness Center

This Privacy Policy explains how Sanders Wellness Center collects, uses, shares, and protects information submitted through this website and related services.

Information We Collect

We may collect information you provide voluntarily, including your name, email address, phone number, mailing address, appointment details, service interests, and payment-related information. Payment transactions are processed by third-party payment providers. We may also collect technical information such as your IP address, browser type, device information, pages visited, and cookie or advertising identifiers.

How We Use Information

We use information to respond to requests, coordinate and confirm appointments, provide services, process payments, send service updates, provide support, maintain records, improve the website, measure advertising performance, prevent fraud, and comply with legal obligations. We use information for promotional email or SMS only as permitted by law and the consent you provide.

SMS Communications and Consent

Our website form lets you choose whether to consent to non-marketing text messages and, separately, whether to consent to marketing text messages. Non-marketing messages may include appointment confirmations and reminders, scheduling notifications, service updates, and support responses. Promotional consent is optional and is not required to submit the form or purchase services. Marketing texts are sent only when you separately select the marketing consent checkbox. We do not send SMS messages unless you have selected the corresponding consent checkbox.

Message frequency may vary, and message and data rates may apply. Reply STOP to opt out at any time or HELP for assistance. After an opt-out request, you may receive one final confirmation message. We may retain records of your consent and opt-out status.

Mobile Information Sharing

We do not sell or rent mobile information. No mobile information or SMS consent will be shared with third parties or affiliates for their own marketing or promotional purposes. Mobile information may be shared only with service providers necessary to deliver messages and related services, and only for those purposes.

Other Sharing

We may share the minimum information necessary with trusted service providers that help us operate our business, including hosting, customer relationship management, scheduling, analytics, advertising measurement, payment processing, and communications providers. We may also disclose information when required by law, to protect rights or safety, or as part of a merger, sale, or transfer of business assets. Service providers are expected to use information only for the services they provide to us.

Cookies, Analytics, and Advertising

We and our service providers may use cookies, pixels, and similar technologies to operate the website, remember preferences, understand website traffic, measure campaign performance, and improve our services. You can control cookies through your browser settings, although disabling them may affect website features.

Your Choices and Rights

You may request access to, correction of, or deletion of your personal information, subject to applicable law. You may unsubscribe from marketing emails using the unsubscribe link in those messages and may opt out of SMS by replying STOP. To make a privacy request, contact Sanders Wellness Center using the phone number or other contact information provided on this website.

Security and Retention

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure. We retain information only as long as reasonably necessary for the purposes described here or as required by law, after which it is deleted or anonymized where appropriate.

Policy Updates

We may update this Privacy Policy periodically. The version posted on this page is the current version. Continued use of the website after an update means the revised policy applies to information collected after the update.